All Systems Operational

API Operational
AccuPAS Operational
Batch Operational
Payment Operational
Integrator (Web Extension) Operational
tevixScan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Resolved - The incident affecting our cloud provider's infrastructure has been fully resolved, and all tevixMD services have returned to normal operation.

Our engineering team has confirmed sustained recovery across the platform. We apologize for any disruption this may have caused and thank you for your patience.

Sep 1, 15:14 CST
Update - Our services remain stable following the fix implemented by our cloud provider. Our engineering team continues to actively monitor the platform.

This incident will remain open until we have confirmed full and sustained recovery across all services. We will provide another update within the hour.

Sep 1, 13:03 CST
Monitoring - We have received information from our cloud provider indicating that a fix has been implemented, and we are beginning to see our services return to normal operation.

Our engineering team is actively monitoring the platform to confirm full recovery. This incident will remain open until we have verified that all services are fully restored and stable.

We will post another update as soon as we have more information.

Sep 1, 12:10 CST
Identified - Our cloud provider has declared an active incident affecting the infrastructure that hosts tevixMD services. As a result, you may experience errors, timeouts, or slower than normal response times across our platform.

Our engineering team has identified the cause as external to tevixMD and is actively monitoring the provider's status while applying mitigations where possible. We will continue to post updates here as we receive more information.

Sep 1, 10:58 CST
Resolved - This incident has been resolved.
Sep 1, 10:42 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 10:03 CST
Investigating - We are currently investigating an elevated number of errors that may be causing intermittent service instability for some users.

Our engineering team is actively investigating the issue. We will provide additional updates as more information becomes available.

Sep 1, 08:49 CST

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.