This incident has been resolved. Our providers have fixed the connectivity issue. Eligibility services are operating normally. We apologize for any inconvenience caused.
Posted Apr 30, 2026 - 15:28 CST
Identified
We have identified the problem. Our suppliers are actively working on a solution. We will provide updates on any progress as soon as possible.
Posted Apr 30, 2026 - 14:51 CST
Investigating
We would like to inform you that our eligibility services are currently experiencing connectivity issues with our data provider. This may result in delayed or inconsistent responses when checking eligibility status.
Posted Apr 30, 2026 - 13:43 CST
This incident affected: API, AccuPAS, tBulk, tPay, and tLink.